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1Over the coming decades, millions of jobs will be threatened by robotics and artificial intelligence. Despite intensive
2academic ___26___ on these developments, there has been little study on how workers ___27___ to being replaced through
3technology. To find out, business researchers at TUM and Erasmus University Rotterdam conducted 11 studies and surveys
4with over 2,000 persons from several countries. The findings show: In principle, most people view it more ___28___ when
5workers are replaced by other people than by robots or intelligent software. This preference ___29___ , however, when it
6refers to people's own jobs. When that is the case, the majority of workers find it less upsetting to see their own jobs
7go to robots than to other employees. In the long term, however, the same people see machines as more threatening to
8their future role in the workforce. These effects can also be observed among people who have recently become unemployed.
9The researchers were able to identify the causes behind these ___30___ paradoxical results, too: People tend to ___31___
10themselves less with machines than with other people. Consequently, being replaced by a robot or software ___32___ less
11of a threat to their feeling of self-worth. This reduced self-threat could even be observed when participants assumed
12that they were being replaced by other employees who relied on technological abilities such as artificial intelligence
13in their work. "Even when unemployment results from the ___33___ of new technologies, people still judge it in a social
14context," says Christoph Fuchs, one of the authors of the study. "It is important to understand these ___34___ effects
15when trying to manage the massive changes in the working world to minimize ___35___ in society."
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